Online Tutoring is Here

Online Tutoring

June 2020


Return to Office Plan

Dear Valued Customers,

With the easing of restrictions, we are resuming face-to-face tutoring. From Monday 15th June 2020, you will have the option to come to our Hill Street office for in-person lessons or continue online tutoring.

 

Official advice

In choosing this date, I have taken the following into consideration:

  • Stage 3 of the Government’s COVID 3-Step plan begins on Saturday 13th June; and
  • Schools returned full-time to in-person learning on May 25th

Alongside these considerations, we have also had advice from NSW Health and the Australian Tutoring Association (ATA) who have both deemed it appropriate for us to resume face-to-face tutoring.

 

Flexibility

We are STILL OFFERING ONLINE TUTORING for those who would prefer to continue with the online mode of delivery.
Please inform us of your choice.

 

Health & Safety

We have developed a COVID-19 Return to Office Plan detailing the specific steps we will be taking to make our office safe. For your benefit, I have summarised the key points below:

 

Maintaining social-distancing by

  • Limiting the number of people in the office to 30 (4 sqm rule) at any one time.
  • Spacing out desks.

 

Maintaining a clean office space by

  • Cleaning frequently touched areas and surfaces at least daily with detergent or disinfectant.

Maintaining personal hygiene by

  • Placing hand sanitiser stations at entry and exit points and around the workplace.
  • Keeping our bathrooms well stocked with hand wash and paper towels.

 

Informing people of safe health practices through

  • Signs about the symptoms of COVID-19.
  • Posters with instructions on how to hand wash.

 

 

We would also like to recommend that where possible, people:

  • Clean personal property such as mobile phones with disinfectant.
  • Provide their own stationery (pens, pencils, erasers, rulers etc.) to prevent cross-contamination.
  • Preferably contact-less payment i.e. by card.

 

And finally:

  • If you are sick, please stay home
  • If you are feeling unwell and are displaying symptoms of COVID-19, please call the National Coronavirus hotline (1800 020 080).
  • If you are displaying symptoms of COVID-19, have been in close contact with a person who has COVID-19 or have been tested for COVID-19, please inform us immediately.


Communication

We will continue to keep in close contact to understand each individual’s personal situation and needs:

  • We are active on social media where we are posting updates and general information.
     🔔  Facebook
     📸 Instagram
  • Please contact us via:
    📧 [email protected]
    📞 (02) 9416 4222
    📱 +61 418 638 448


Helpful links and further information

 

Kind regards,

Nigel
Manager
Smart Moves Coaching
Level 1, 43 Hill Street
Roseville NSW 2069

Phone: (02) 9416 4222
SMS: 0418 638 448

Online Tutoring Information

Online Tutoring for Home Study

May 2020


Dear Valued Customers,

Face-to-Face Tutoring Update

As schools are gradually returning to normal, you may be wondering what is happening with tutoring. We will remain FULLY ONLINE until further notice.

 

The advice

As a member of the Australian Tutoring Association (ATA), our position on recommencing face-to-face tutoring is guided by their advice. As it stands, they recommend remaining online until further easing of social restrictions. NSW Health and Education authorities have not yet provided their recommendation regarding the recommencement of face-to-face tutoring.

 

 

The timeline

It is not possible to give a definitive recommencement date of in-person tutoring. So the ATA is taking a precautionary approach, we will wait until Step 3 of the Government's 3-Step Framework for a COVID Safe Australia to re-open our premise to our students.

 

 

 

Our response
Overall, we not only want the best for our students academically but also for their health & safety. We  respect and understand that online tutoring might be not everyone's preference, but it's the best way we can continue to support everyone's safety.

We will provide another update as information comes to hand.
In the mean time, stay connected with us on Facebook and Instagram!

Facebook   Instagram

Kind regards,

Nigel
Manager
Smart Moves Coaching
Level 1, 43 Hill Street
Roseville NSW 2069

Phone: (02) 9416 4222
SMS: 0418 638 448

Email: [email protected]
Website: www.SmartMoves.com.au

Online Tutoring Information

Online Tutoring for Home Study

April 2020


Dear Valued Customers,


Everything has changed even since last week. Most schools are now closed and there are currently more restrictions surrounding movement and purpose. With this in mind and for the safety of the Smart Moves community, we have decided to proactively only be hosting Online Tutoring, until further notice. We will endeavour to keep you informed on how these changes affect your student's academic timetable especially with the recent news of the HSC still proceeding.

Support will still continue to be provided. Know that our office will still be open and available via non face to face means (phone/email/SMS) and/or by appointment for the following requests:

  • Making or changing appointments*
  • New Enquiries
  • Account or Tutor related queries
  • Financial distress queries(we completely understand the situation, but everyone is unique - call for options)
  • Borrowing support material(s) - sample test papers / text books/ exams (great for holidays!)
  • Technical support queries (See Online Tutoring software information)

*Note: With peak internet useage times(whole confined families) and students suffering from "screen fatigue", it may be possible to change your tutoring lessons to a time more convenient than normal - call to arrange!

We hope to continue supporting our Smart Moves community and look forward to the further academic guidance of your child. If you have any questions or queries, please redirect to (02) 9416 4222 or via email/SMS as below. Please continue keeping yourself and your families safe.

Kind regards,

Nigel
Manager
Smart Moves Coaching
Level 1, 43 Hill Street
Roseville NSW 2069

Phone: (02) 9416 4222
SMS: 0418 638 448

Email: [email protected]
Website: www.SmartMoves.com.au

Online Tutoring Information